Frequently Asked Questions

Frequently Asked Questions

What is an electric bicycle?
An electric bicycle is a power-assisted bicycle also known as an "e-bike" with an added battery powered electric motor. It can also be driven like a bicycle without any power assist. The addition of the power assist enables the rider to achieve greater mobility, to climb hills or ride against the wind more easily.

Pedelec: Being controlled by a motor with motion sensing, assistance is enabled only when the rider is simultaneously pedaling. In addition, the extent of assistance and hence speed is controlled by means of a “power twist grip” (throttle).

E-Bike: In contrast to Pedelec, motor output of the E-Bike is exclusively controlled by means of a twist grip (throttle). Thus, physical strength and motor power work as driving systems independent of each other.

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How long can one use the battery?
It varies depending on the type of battery, how an user handles the charger, EABS use and road condition. According to feedback of our customer, our lead acid battery generally last for 18 month. We recommend our customers to buy the model with ampere meter, power saving function and not to leave the bike without power for long time

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What is the energy cost?
Electric bicycles are the most energy efficient vehicle. 1kw will drive the bike for 100 kilo meters – that’s about 25 – 50 cents in most country.

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What are the key performance indicators for choosing an electric bike?
What are the key performance indicators for choosing an electric bike? We recommend you consider the following major indicators. For Safety, you should look at its frame loading capacity, brake system, emergency switch, alarm system, for driving force, you should look at the motor output power and for Battery, you should look at the capacity, life, charge time.

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How fast can an electric bicycle run?
This depends on your local regulations. We put in the controls and motor specifications to meet such requirements.

For USA consumers The US Senate has passed SR 1156 clearing the way for legal definition of an electric bicycle in the USA, it was signed into law which views electric bicycles as a consumer product and subject to rules of the Consumer Product Safety Commission. It is defined as a bicycle that has two pedals (and is capable of being propelled by those pedals) and an electric motor of no more than 750 watts, a top speed (on motor only) of 20 mph as a "bicycle"

EU consumers Pedelecs up to 25km/h (16 mph) and a motor no more than 250 watts rated output are considered bicycles. Type approval is not required in all EU member states.

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Where can I purchase an electric bicycle?
Please contact a dealer near you or contact us through email,phone or fax which shows in the contact page.

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How hard is it to assemble new scooter?
Most of our scooters are 95% assembled. In order to ship your scooter, it has to be folded in the box. When you receive it, please follow the instruction to assemble it.

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